How do I fix a Binance demo API connection failure?
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Check the credential environment, saved Key and Secret, permissions and original exchange response.
Match credentials to the environment
Check whether the strategy uses a futures demo environment or Spot Test Network. Use API credentials created for that environment and verify the exchange and demo mode selected in AlgoRover.
Enter API Key and API Secret separately. Use the Secret generated when the API credentials were created. Check saved values for spaces, line breaks, truncation and placement in the correct fields.
Run connection tests
After saving, test account access, then inspect private connection and permission checks. Record the test time, target environment, HTTP status and exchange code and msg.
A Saved label confirms storage. Verify that account access and required connections pass to complete connection validation.
Follow the error type
Authentication error: check complete input, the Key/Secret pair, environment, permissions and IP restrictions.
Timestamp error: check the computer clock and request delay. Rate limit: retry according to the waiting period in the response. Network error: check the network, proxy and connection diagnostics used by the trading process.
If authentication fails after remote-desktop entry, verify text transfer and the saved values.
Confirm recovery
Retest account access, private connection and permissions for the target account. Then check connectivity in the strategy instance. After moving machines, verify credentials and execution location on the target machine.
If the failure continues, contact support with the test time, environment, account type and a redacted error response.
Contact support: agent_strategy@algorover.ai